BLOG

EditorialPR Musings
Content Marketing Blog

Keep up to date with the latest content marketing tips and news.

03/Jun/2019
shutterstock_1077878828.jpg

The ongoing struggle to align content and marketing with business-wide strategies and objectives has been highlighted again in a new study released last week by Skout, which shows a clear disconnect in how enterprises are managing core processes on a day-to-day basis.

Just 40% of the 100 professionals in senior B2B marketing roles said their marketing plans dovetail with key company targets, but even fewer (27%) have actually managed to do it successfully during the last 12 months. There also appears to be a lack of knowledge about the power of content in the workplace.

Just over half of those surveyed said their sales team does not appreciate or value the content they create or publish, which is undermining efforts for closer collaboration and alignment of objectives from the get-go. It also shows content is not being used to push B2B buyers along the sales cycle or close deals with clients.

However, some marketers say they are getting along better with sales teams than they have previously. A majority (54%) of B2B leaders say they now have a better relationship, and 28% believe sales actively want them to roll out more content campaigns to drive positive business returns.

While a growing number of sales and marketing relationships are thawing, 27% of the latter admit the former probably do not fully comprehend the finer details of marketing and how it can impact the business.

Skout commissioned the research to get to the bottom of the challenges and issues senior marketing decision makers are facing in 2019. The company’s managing director, Rob Skinner, said it was “imperative” for marketing and sales to work together, as they are both responsible for attracting new leads and generating businessand that they are effectively both sides of the same coin.

“In today’s competitive marketplace, the onus is on marketing to work with sales to better understand customer challenges and purchasing decision making behaviours,” Skinner said. “The growing trend of Account Based Marketing (ABM), where B2B marketing activity is focused specifically on the needs and behaviours of individual target customers, makes this relationship even more critical.”

However, a potential disconnect with sales is not the only topic on the minds of marketers this year. More than a third also said attempting to understand the complexities of digital ad channels and best-use cases is an ongoing challenge, while a similar number said the same for executing strategies and campaigns effectively on a limited budget.

Skinner concluded that content should be used to drive lead generation and better return on investment and that the close alignment of sales and marketing increases its power.

He added: “Buyers are hungry for content that helps them make informed decisions about whether a product or solution is right for their business. Prospects begin their research into the products or services they want to purchase early in buying cycle. It is therefore essential that marketing content, whether digital or physical, is an integral part of that sales journey.”


06/Jun/2017
Depositphotos_84014350_original.jpg

Content marketing continues to be an extremely popular with businesses, with different types of companies jumping on this form of marketing regardless of whether they’re selling to the public or to other firms.

For business-to-business (B2B) marketing strategists, there may be a strong urge to automate as much of the process as possible. However, content marketing needs a human element if it is to engage an audience in the right way.

According to the Demand Gen 2016 Content Preferences Survey, 96 per cent of B2B buyers would like to see more content developed by industry leaders. This shows that even business buyers want detailed and engaging content.

Cornerstone principles

 There are several cornerstone principles when it comes to creating great content that engages people and holds their attention. These include having empathy, being honest, showing commitment and remaining humble. Sticking to these helps marketing strategists create content people can relate to. After all, content marketing is much more than a tool for grabbing the attention of Bing and Google.

The human aspect

 The best content is human, helping marketers reach people on a relatable level and get some form of emotional reaction. To attain that, storytelling is required. When marketing strategists think of the best stories they’ve heard and the authors behind them, those that related to people on a personal level are the most effective. It doesn’t have to be deep and meaningful either; it might simply be a story showing how a product helps solve an everyday issue a lot of people want a solution to.

There are three key facts to remember when developing a story that will make for engaging content. The first is that stories always seem more interesting to the writer. The takeaway from this is that it’s essential to keep the target audience in mind to ensure stories relate to them. The second is that stories normally contain conflicts and should be told honestly. There is no point brushing over potential issues – few products or services are perfect. In fact, carefully shining a light on such areas builds trust without putting potential customers off.

Finally, ensure that all content has a resolution. Audiences, regardless of whether they’re consumers or businesses, need an ending to every story. For example, if the content focuses on an industry-specific problem, make sure it offers a solution.

Successful B2B marketing needs humanisation

 It’s easy to think B2B content marketing doesn’t need humanisation because business buyers understand the concept of marketing and don’t need to be pandered to. However, this is far from true.

Business customers still need to be drawn in by engaging, intelligent content that has a human touch and tells a great story. Marketing strategists able to achieve this stand the best chance of success.