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Keep up to date with the latest content marketing tips and news.

11/Sep/2017
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Shoppable visual content appears to be the latest frontier for marketers to improve engagement and drive better conversion rates after sports apparel brand Reebok and online retailer Very revealed this week that they are planning use to images and videos to push consumers along the sales cycle more effectively on both desktop and mobile.

Reebok has already published a series of videos featuring athletes wearing the brand’s latest clothing and footwear. The shoppable element to this content allows any viewers across social media platforms to click on items they see, find out more information and then advance to a checkout where they can buy them immediately.

Reebok says that this new strategy is designed to capture the attention of a growing number of customers, who like to use Instagram, Facebook and other social media platforms to discover products and then shop online. Reebok is working with tech enterprise Curalate to create the shoppable experience that it believes will be “seamless” and reduce the cycle between discovery and point of purchase.

“Reebok’s online content celebrates fitness communities,” Reebok Senior Digital Manager, Mark Allin, said. “We’ll feature our products in content captured during genuine workouts, rather than simply product shots. This way people are clear as to what our position is in fitness, and can then explore options to purchase. This approach provides a clearer and more consistent message to the user, one considered journey.”

Shoppable content is beneficial for brands in numerous ways. It helps them to meet growing customer expectations regarding high-quality shopping experiences, while also optimising their marketing spends. Reebok says it will now be easier to determine ROI for branded content initiatives, which will, in turn, give them a clearer picture of a consumer’s “ideal” purchasing journey.

UK retailer Very also revealed this week that it has teamed up with Bauer Media for an extensive mobile and online shoppable campaign. Users watching the videos will be able to select items and create a bespoke outfit, while a personalised quiz will offer up advice by a range of style gurus. It will also tap into social media activity to deliver outfit suggestions and humorous fashion=focused commentary.

“In the fiercely competitive online fashion market, we’ve only got seconds to grab our audience’s attention on their smartphones before they swipe on,” Head of Brand at Shop Direct, Andrew Roscoe, said. “That’s why we’ve worked with Bauer on an innovative and impactful campaign, which will be relevant and inspire our target customer for V by Very. We’re proud of this work and can’t wait for it to land.”

Multi brand retailer Shop Director, which operates Very, revealed that almost two-thirds of sales are now completed via mobile devices, so they were eager to come up with a creative solution to engage and interact with a growing number of mobile users. A separate study by Influenster earlier this week found 90% of women prefer to consumer videos on smartphones, so the campaign should be a success.


03/Mar/2017
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Over the past few years, the use of content marketing has grown phenomenally. It continues to evolve at a rapid pace and it is, therefore, essential to stay abreast of the latest changes. However, it is also important to review past months and years to understand how the market has changed.

There are plenty of lessons to be learned from 2016 – the first of which is that content marketing strategists are getting better. In fact, 63 per cent of business to customer (B2C) marketers said they’d been more successful than in 2015. Meanwhile, 62 per cent of business to business (B2B) marketers agreed with these sentiments. With growing success, comes the ability to command larger budgets, and the opportunity to balance tried-and-tested methods with new tactics.

Marketing must be mobile

One clear content marketing message from 2016 is that marketers must cater to a mobile market. Both Google and consumer habits are driving the rising dominance of mobile, and neither can be ignored. Google has prioritised mobile, first with a mobile-friendly update in April. This was followed by a mobile-first index update last October. Whilst many websites are now mobile-friendly, a survey in 2016 suggested that 23 per cent of small businesses have not updated their online homes, meaning that many opportunities could be missed.

Email remains a productive distribution network

Though social networks have risen at an astronomical rate, email remains the best channel for content marketers to distribute their content through. A lot of companies still measure success by how many social media likes and shares they’re getting. However, to get eyeballs on content, email is king.

Trust is crucial

2016 also gave credence to the fact that successful content relies on audience trust. Content marketing works best when it instils trust in readers, engaging with audiences who find the content enjoyable, useful and entertaining. Over time, regular fans come to trust what their favourite brands are saying.

This means that content strategists have to be a trustworthy publisher from the very beginning, catching spelling mistakes, checking facts and never misleading audiences.

Content marketing can utilise user-generated material

Finally, it’s been shown that audiences trust recommendations from their friends and peers. This means that user-generated content has a place in a firm’s content marketing strategy. This can take many forms – from customer advocacy and online reviews – to social shares and unboxing videos. Though this content type can be almost impossible to control, it can reap benefits in terms of engagement and, ultimately, conversions. If organisations want to capitalise on this, audiences should be encouraged to write reviews, take part in contests and share content. This can be done with a call to action with an associated incentive.

Content marketing continues to evolve, and technologies will come and go. However, core interactions and connections with consumers remain the same. Figuring out the best way to maintain these relationships is crucial, and by nurturing audiences using the lessons learned from last year, 2017 can be even more successful.

 


10/Oct/2016

2017 is predicted to be a year when mobile content really takes off to new heights, so it’s vital that strategists are prepared to make an impact. Almost every aspect of life has now been disrupted by mobile, with people spending more and more time on smartphones and tablets. In fact, a Deloitte survey in 2015 found that phones are checked 440 million times every day. Meanwhile, it was reported that tablet use in Australia had surpassed PC use in November 2015. This means that more strategists need to look to the mobile market if they’re to deliver content in a successful and modern way.

One of the most important things to do is to ensure that content has all of its barriers removed. This means that content must be individually optimised for mobile. Google has already stepped in to downgrade content that is providing a poor mobile experience. Lately, they have also been targeting websites that include barriers such as pop-ups or newsletter sign-up overlays. These can be difficult to navigate on a mobile platform and, therefore, impact upon experience.

In addition to removing mobile barriers, firms have to ensure they are providing a smooth, quick and efficient digital experience. Site speed has been included in Google’s search algorithm for some time, and audiences have less patience and will put up with fewer delays than ever before. Ensuring quick loading time is incredibly important to build audience retention.

However, simply streamlining mobile operations isn’t enough and marketers need to actually change the way that content is created. For example, large blocks of text simply do not work in the mobile market, and can put audience members off from even starting to read a blog post or article. Instead, short headlines, bullet point lists and easy-to-navigate information is key.

In addition, web analytics firm Kissmetrics suggested that brands have up to ten seconds to catch someone’s attention on mobile before people navigate away. This means that key takeaways must be instantly apparent, and content should have obvious value. Strategists also need to alter their approach to call-to-actions. For example, adding these at the end of mobile content is no longer advisable. It is better to spread them throughout content instead. Videos can also be added to improve the quality of mobile marketing. Audiences are increasingly looking for rich media such as photos, charts and video instead of the traditional blocks of text. Adding video that has been optimised for mobile search and playback can significantly boost engagement.

Finally, it is extremely important for mobile content to be supplied on a platform that has a very simple, tap-friendly navigation. Tablets and smartphones have relatively small screens, and without the use of a mouse, audiences have to rely on touch gestures. Therefore, easily clicked links and collapsing menus can be utilised to save space and provide readers with an enjoyable experience.

When it comes to content marketing, the mobile era continues to change how material should be published. And, for those wanting to optimise their mobile content, delivering the right content in the right way is crucial.